Posts Tagged: satisfaction

Stay Classy Gogo

In the tech field whether you’re offering a customized software solution or access to the internet at 10,000 feet above the ground, what you’re actually selling is much more than a product.  You’re selling a service. Service as defined by dictionary.com is, “an act of helpful activity.” There can sometimes be discontinuity between the fact Read More »

Squealing Clients

I was just informed today of a situation that occurred with a client which went like this: I feel like such a groupie…