THE ROBOT CORNER. they call it a blog, on the internets...

Can marketers have too much information about their prospects?

Over the past year, privacy concerns have received an abundance of press. Whether it’s Facebook’s not-exactly-foolproof privacy settings showing your personal shenanigans to your future employer, or Google deciding to use your product feedback history to enhance ads to your friends and family, we’ve all heard horror stories about online privacy. The internet has made Read More »

  
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The Dreaded Scope Creep — Trying to Avoid the Inevitable

Business owners pay for it. Project Managers get headaches over it. And developers say “I told you so” when it happens. Scope creep. I define it as pretty much any extra work that is required beyond the original estimates to complete a project. It reaches us all in the software development world, and not in Read More »

  
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Marketing Analysis: Simple Steps to Help You Compete in Today’s Online Marketplace

The first place to look for ideas might actually be your competitor. There are many tools out there you can use to determine your competition’s marketing strategy. These tools can help you figure out where their traffic is coming from, how they are getting it and how are they engaging their audience. You can even Read More »

  
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Stopping Spam Leads with Salesforce Web-to-Lead Form

If you use the Salesforce native Web-to-Lead form for capturing prospects questions, inquiries, or stories, you might have found that your incoming leads are 99% spam. We use the Web-to-Lead form on our site to start the marketing automation process, and a year ago, it was more of a headache than a solution. Internally, we Read More »

  
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Cross Channel Marketing – Clearing the Fog…

Cross Channel Marketing When it comes to marketing, the point is always to acquire and retain a customer. That’s what Peter Drucker taught us, and that’s what I believe. Back 15 years ago when I first played on Prodigy, a single email was all it took to pique my interest about a specific product or Read More »

  
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Mobile Technology, Techno Music and Green In Your Pocket

Every November since 2002, Salesforce.com has put on its infamous DreamForce event where it releases new technology and showcases cutting edge applications of its technology. In fact, some of these methods are really cool. Not just your standard, “oh wow a new gadget cool,” but the, “this could make or save me 7 figures if Read More »

  
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Decentralizing Service Opportunities

Technology is swiftly moving towards solving problems that would otherwise be very difficult to resolve…

  
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Skill Based Routing and Other Call Center Secrets Applicable to your Business

At this point, you’ve implemented the proper technology; an intense marketing strategy; a supreme ad campaign and you’re ready to see the cash flow in. Unfortunately, it’s not quite that easy most of the time. One key element often missed in a proper strategy for optimal success is proper technology, reporting, and training for your Read More »

  
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What is a Chief Marketing Technologist? And…do you need one?

What is a Chief Marketing Technologist? The position of CMT is a new executive level position that has been tossed around the blogosphere for a number of years. Many big companies have yet to fully understand the value of the position, primarily due to the lack of understanding exponentially changing information technologies- of which marketing Read More »

  
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Google Analytics: The Dreaded "(not provided)" and How To Get Around the New Changes

Look at the graph above. See that orange line that starts somewhere near 5-10% of the total traffic and grows to almost 100% as of today? If you’re a marketer, this is a VERY important thing to take note of. Google has openly come out to say that they are obfuscating and encrypting data coming Read More »

  
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